BetMGM Terms and Conditions

Welcome to BetMGM UK. These terms and conditions govern your use of our online casino, sportsbook and live casino services, and by creating an account with us, using our BetMGM app or accessing our website, you agree to be bound by them. We are LeoVegas Gaming plc, registered company number C59314, with our registered office at Level 7, The Plaza Business Centre, Bisazza Street, SLM 1640, Sliema, Malta, part of MGM Resorts International. We operate under a licence issued by the UK Gambling Commission, account number 39198. Please read these terms carefully before you deposit or place a bet with us.

Eligibility and Account Registration

Our services are available exclusively to customers physically located in the United Kingdom, and you must be at least 18 years old to open a BetMGM casino account. Attempting to access our platform from outside the UK, including through a VPN or any similar technology, is a prohibited practice and may result in the closure of your account and forfeiture of funds. When you register for BetMGM login credentials, you must provide accurate personal details, and we require verification of your name, address and date of birth before you can deposit or gamble. Only one account per person, household, computer and IP address is permitted, whether accessed through our website, the BetMGM app or the BetMGM casino app on iOS or Android.

Account Security

• You are responsible for keeping your betmgm login details confidential
• We may suspend your account if we suspect fraudulent or prohibited activity
• You must notify us immediately if you believe your account has been accessed without authorisation

Deposits and Payment Methods

We accept deposits via VISA, MasterCard, PayPal, Google Pay, Apple Pay and Bank Transfer. Credit cards are not accepted, including where a digital wallet is funded by a credit card. Our minimum deposit is £10, or £5 when using a debit card. We charge no deposit fees. Once you make a successful deposit with a payment method, it is automatically added to your account for future use, and the first name and surname on that method must match your verified account details; we do not permit third-party, corporate or business payment methods under any circumstances.

Withdrawals

Our minimum withdrawal amount is £10, though smaller amounts may be requested through customer support and a processing fee may apply. We process withdrawals via VISA, MasterCard, PayPal, Apple Pay, Wire Transfer to a UK bank account, and Direct Bank Transfer to a non-UK account held in your name. We do not offer cheques, and we never pay winnings to a third-party payment method. Wherever possible, we return funds using the same method you used to deposit.

Each payment method carries its own minimum and maximum limits. Bank transfer withdrawals are capped at £35,000, most other methods at £8,000, and PayPal withdrawals range from £10 to £4,000. The maximum sports betting payout is £250,000 per bet, non-depositing players are capped at £50 in total winnings and withdrawals, and Best Odds Guaranteed winnings are capped at £10,000 per day. Once submitted, a withdrawal request cannot be cancelled, and we may hold payments pending internal verification checks or where we are investigating an error, malfunction or a prohibited practice. Once approved, funds typically arrive within 1-3 business days, though timing varies by method: debit cards from around 15 minutes up to 5 business days, Apple Pay around 2 hours, PayPal and e-wallets 24-48 hours, and bank transfer 24-72 hours. We charge no withdrawal fees, though your bank or payment provider may apply its own. Transactions will appear on your statement as BetMGM or LeoVegas.

Bonuses and Promotions

Every new customer may choose one welcome offer at sign-up: the Casino Welcome Offer or the Sports Welcome Offer, each limited to one per person, household, computer and IP address. Our betmgm sign up bonus for casino play requires a £10 deposit wagered once within 7 days, after which 200 Free Spins on Big Bass Splash are credited. Customers who register through an affiliate link may instead receive our exclusive betmgm welcome bonus offer of up to £50 in bonus cash plus 125 Free Spins, subject to a 10x wagering requirement on the qualifying deposit. Our betmgm sportsbook promo code offer for sports betting requires a £10 qualifying bet at minimum odds of Evens, after which £40 in Free Bets is credited automatically.

If you have received a betmgm bonus code for existing users through an ongoing promotion, please check the specific terms on our Promotions page, as game weightings differ between casino and live casino bonuses, and certain games contribute 0% towards wagering. We do not permit minimal-risk betting strategies or single bets exceeding 25% of a deposited amount within one game round, and offers cannot be combined or run simultaneously. Any betmgm promo code or betmgm casino bonus code we issue is subject to the specific terms published at the time of the offer, and we reserve the right to withdraw or amend promotions at our discretion.

Games, Software and Loyalty

We offer over 1,700 slots, more than 100 live tables and thousands of casino games across our BetMGM online casino platform, including exclusive titles such as BetMGM Diamond Steppers and Gates of BetMGM. Our games are supplied by leading studios including Pragmatic Play, Microgaming, Evolution and Blueprint Gaming, and our live casino streams in part directly from the floors of the Bellagio and MGM Grand in Las Vegas. Our BetMGM Rewards programme allows eligible customers to opt in and complete spins to earn cash, free spins or re-spin prizes through BetMGM Spin&Win, with all rewards subject to time limits and minimum stake requirements. Whether you access us via desktop, mobile browser or the BetMGM app, the same account and terms apply.

Responsible Gambling

We are committed to promoting safer gambling and provide tools including deposit limits, time-outs and self-exclusion to help you stay in control. If you feel your gambling is becoming a concern, we encourage you to contact our support team or an independent organisation such as GamCare or the National Gambling Helpline for further assistance.

Customer Support and Disputes

Our support team is available 24/7 via live chat, or by emailing support@betmgm.co.uk, and our Help Centre contains guides covering common questions about our betmgm casino login, deposits and withdrawals. If a dispute cannot be resolved directly with us, you may refer the matter to the Independent Betting Adjudication Service, IBAS, at PO Box 62639, London EC3P 3AS.

Changes to These Terms

We may update these terms and conditions from time to time to reflect regulatory requirements or changes to our services. Continued use of your BetMGM UK account following any update constitutes your acceptance of the revised terms. These terms are governed by the laws of England and Wales, and we recommend checking this page periodically to stay informed of any changes.